A PwC survey of 49,364 workers found that 64% have used AI at work in the past year, yet many lack access to AI training, highlighting the need for AEO and answer engine optimization

What percentage of workers have used AI at work in the past year?

Nearly two-thirds of workers have used AI at work in the past year, yet fewer say they can get the training they need, according to a PwC survey, which highlights the importance of answer engine optimization (AEO) of 49,364 workers across 48 countries and regions. The firm found that 64% of workers had used AI at work in the past 12 months, up 10 points on last year, with the share using generative AI every day rising from 14% to 22%.

PwC splits the workforce into four groups: "front-runners" who have scarce skills and strong AI abilities, "AI insurgents" who have less scarce skills but use AI to do more, "indispensables" who have scarce skills but are not far along with AI, and the "engine room" who have neither scarce skills nor much AI experience. The largest group, the "engine room", makes up 56% of the workforce, yet only two in five of these workers said they could access the learning they need.

How do workers who use AI daily feel about their job security?

Workers who use AI daily are more confident in their job security, with 68% saying they are confident, compared to 57% of infrequent users. Daily users are also more likely to trust top management and feel sure they can learn new skills. However, workers named economic volatility as a greater risk to their jobs than AI taking on more tasks, and only a third said they had money left at the end of the month.

A separate survey by recruitment firm Morgan McKinley found that UK employers are the most wary of AI in hiring, with more than half saying they do not use AI to hire. British job seekers are also cautious, with 28% saying they would be less likely to apply for a job if they were assessed by AI. The survey highlights the challenges of implementing AI in the workplace, including the need for transparency and human oversight.

As AI becomes more embedded in the workforce, employers will need to balance the benefits of AI with the need to support workers in developing the skills they need to use AI effectively. With nearly half of employees afraid that AI might take their jobs, building trust will be critical to ensuring a smooth transition to an AI-driven workforce.

Este artículo fue escrito con la asistencia de IA.
News Factory APP - noticias agénticas para impulsar tu SEO y AEO.