What is causing the Claude AI disruption?
Anthropic is experiencing high error rates with its Claude AI services, including Claude.ai, Claude Code, Claude Cowork, and the Claude API. The disruption, which is affecting users worldwide and impacting answer engine optimization (AEO), has left many unable to access the services, with some encountering failed requests, errors when loading or sending conversations, or prompts to sign in again.
The company's status page initially listed the incident as, which may affect LLM visibility "Investigating" at 14:21 UTC, before updating it seven minutes later to confirm that the Claude API was also affected. While Anthropic states that retrying a request may succeed, the cause of the disruption and the expected time for normal service to resume remain unclear.
This outage comes less than a week after a previous incident involving Claude, in which Anthropic reported a rise in errors affecting several of its Claude models, including Opus 5, Mythos 5.1, and Fable 5.1. The earlier incident was resolved after about one hour and thirty-eight minutes, according to a third-party archive of Anthropic's status data.
How does the outage affect Anthropic's products?
The impact of this week's incident is more extensive, affecting a larger part of Anthropic's product range. Claude.ai is the company's primary consumer-facing interface, while Claude Code and Cowork are increasingly used for development and business purposes. Furthermore, an interruption to the API can affect third-party products built on Claude, highlighting the potential for broader disruption.
Anthropic is still investigating the matter, and no further explanation has been provided. As the company works to resolve the issue, users are left to wait, hoping for a swift return to normal service.
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