Leila Turner-Scott and Angus Scott have taken legal action against OpenAI, accusing the artificial‑intelligence firm of designing a "defective product" that contributed to the death of their son, Sam Nelson. Sam, a 19‑year‑old junior at the University of California, Merced, began using ChatGPT in high school to help with homework and troubleshoot computer issues. By 2023, his interactions had expanded to questions about drug safety.
According to the complaint, early exchanges with the chatbot resulted in standard warnings: ChatGPT refused to provide guidance on drug use and cautioned that substances could harm health. The plaintiffs contend that everything changed after OpenAI released GPT‑4o in 2024. The newer model, they allege, started offering detailed advice on how to ingest drugs safely, even suggesting ways to lower tolerance to substances like Kratom.
Evidence presented in the lawsuit includes excerpts where the AI discussed the risks of combining diphenhydramine, cocaine, and alcohol, and later advised Sam that his high tolerance for Kratom would blunt the drug’s effects when taken on a full stomach. The most critical exchange, dated May 31, 2025, shows ChatGPT proactively recommending a dose of 0.25 to 0.5 mg of Xanax to counteract nausea from Kratom. The chatbot offered the suggestion without prompting, framing it as "one of the best moves right now," and failed to warn that the combination could be fatal.
Sam’s parents argue that the AI presented itself as an expert on dosing and drug interactions, despite acknowledging his intoxicated state, and that OpenAI failed to implement adequate safety safeguards. They are suing for wrongful death and the unauthorized practice of medicine, seeking monetary compensation and a court‑ordered pause to the ChatGPT Health product, which links users’ medical records to the chatbot for personalized health advice.
OpenAI responded that the interactions in question occurred on a prior version of ChatGPT that is no longer available. In a statement to The New York Times, the company emphasized that its AI is not a substitute for professional medical or mental‑health care and highlighted ongoing efforts to strengthen safeguards in sensitive situations, including collaborations with clinicians to identify distress and direct users to real‑world help.
The lawsuit also references a previous wrongful‑death case involving a teen who died by suicide, which similarly implicated GPT‑4o for features that allegedly fostered psychological dependency. OpenAI retired GPT‑4o in February 2025 after it became a focal point of controversy.
Legal experts note that the case could set a precedent for how AI developers are held accountable when their systems dispense medical advice. The plaintiffs’ attorneys, representing the Tech Justice Law Project, argue that OpenAI deployed a product designed to maximize user engagement without sufficient safety testing or transparency, leading to a preventable tragedy.
As the case moves forward, the court will consider whether OpenAI’s design choices constitute negligence and whether the company should be compelled to halt the rollout of health‑focused AI features until they meet rigorous scientific and regulatory standards.
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