Square has launched the Square Kiosk, a pill-shaped device with a 21.5-inch touchscreen that lets customers place orders by talking to an AI agent. The kiosk greets customers, answers questions, accepts requested changes, and takes contactless or card payments. It costs $1,999 for businesses on a Square Plus or Premium subscription, plus a $99 monthly software fee.
Square is rolling out new hardware aimed at businesses that take orders in person: a large kiosk that lets customers talk to an artificial intelligence agent to order. The device, called the Square Kiosk, is available starting today.
How does the Square Kiosk take orders?
The kiosk has a pill-shaped body and a 21.5-inch touchscreen. Its key feature is what Square describes as an “agentic, conversational voice layer” that “fully understands a seller’s menu and listens and responds in real time, enabling customers to order the way they’d naturally talk to staff.” Customers can ask questions while they order and request changes or substitutions, the way they would with a human employee.
How do customers pay at the Square Kiosk?
The kiosk is designed to greet people as they walk up. Square says its presence detection can welcome a customer as they approach. When it comes time to pay, customers can tap a contactless payment reader or insert a card into the card slot.
How much does the Square Kiosk cost?
Pricing has two parts. The Square Kiosk costs $1,999 for businesses that carry a Square Plus or Premium subscription. Each device also carries a $99 monthly software fee.
The launch puts Square’s AI tools in a physical location, where a customer speaks to a machine instead of typing or tapping through menus. Square has not, in the information available, said how many businesses have already signed up or where the kiosk will be deployed first.
Cet article a été rédigé avec l'assistance de l'IA.
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