Christopher, a government contractor, had applied to roughly 700 jobs in the past six months, but heard nothing back from most of them. Five of those applications were with Everforth Apex Systems, where he interviewed with an AI recruiter named Riley. Despite answering questions and providing background information, Christopher never received a follow-up conversation or email from a human recruiter.

After his fifth interview with Riley, Christopher had had enough. He decided to use ChatGPT to stand in for him in a subsequent interview, curious to see how the AI recruiter would respond to another bot. The call lasted 10 minutes, with Riley and ChatGPT discussing the job qualifications and the company's onboarding process. However, just like in Christopher's previous interviews, a human recruiter never materialized.

The use of AI in job interviews is becoming increasingly common, with 63 percent of job seekers reporting they've encountered an AI interview, according to recruitment platform Greenhouse. While AI recruiters can help screen candidates, they can also lead to frustrating experiences like Christopher's. Some experts believe that bot-on-bot interviews may be the next logical stage in the recruitment process, but others are more skeptical.

Mark Monaghan, vice president of organizational development at call center company IQor, thinks that Christopher's use of AI was justified, given the company's decision to use an AI recruiter. "If you're going to send a bot to me, I'll send a bot to you," he says. However, Monaghan also acknowledges that the use of AI in job interviews can be problematic, particularly if it leads to a lack of human interaction and understanding.

Christopher's experiment with ChatGPT also highlights the issue of "slop data" in AI-powered recruitment processes. When two bots interact, they can create a cycle of meaningless data that doesn't lead to any real insights or connections. As AI becomes more prevalent in the job market, it's essential to consider the potential consequences of relying solely on automated systems to screen and select candidates.

Cet article a été rédigé avec l'assistance de l'IA.
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