EU Initiates Formal Inquiry Under the Digital Services Act

European Union regulators have launched a formal information request targeting three major U.S. technology firms—Apple, Google and Microsoft—alongside Booking Holdings. The request, issued under the Digital Services Act, seeks detailed data on each company’s efforts to curb financial fraud and online scams that proliferate across their services.

Focus on Fraudulent Applications and Search Results

Authorities will scrutinize how Apple and Google manage fraudulent applications in their respective app stores, with particular attention to fake banking apps that can deceive users. In parallel, Google’s and Microsoft’s search engines will be examined for the presence of fake search results that may direct users toward scam sites.

Booking Holdings and Fake Accommodation Listings

Booking Holdings, the parent of Booking.com and other travel platforms, is also under review. Regulators aim to understand how the company handles fake accommodation listings that could mislead travelers.

Potential Consequences

The information requests could pave the way for formal investigations. Should the EU determine that any of the companies have fallen short of their obligations, they could face fines of up to six percent of their annual global turnover.

Regulatory Perspective

EU tech chief Henna Virkkunen emphasized the growing prevalence of online criminal activity, stating that platforms must exert all possible efforts to detect and prevent illegal content.

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