Tags: back‑office

European banks could eliminate more than 200,000 jobs by 2030 as artificial intelligence reshapes back‑office, risk and compliance functions. The projected cuts represent roughly 10 percent of the workforce at 35 major banks, with efficiency gains of about 30 percent touted as the primary driver. Institutions such as AB Amro and Société Générale have already signaled aggressive staffing reductions, while some industry leaders warn that rapid automation may erode essential banking skills. The trend mirrors similar AI‑focused workforce strategies emerging in the United States. Ler mais

Rulebase, a Y Combinator‑backed startup founded by Nigerian engineers Gideon Ebose and Chidi Williams, has closed a $2.1 million pre‑seed round led by Bowery Capital. The company’s AI “agent coworker” automates back‑office functions such as compliance, quality assurance and dispute handling for financial‑service firms. Already deployed at U.S. business bank Rho and a Fortune 50 financial institution, the platform integrates with tools like Zendesk, Jira and Slack, evaluates 100 % of customer interactions, and claims cost reductions of up to 70 % and escalation cuts of up to 30 %. Rulebase plans to expand its workflow automation into fraud investigation, audit preparation and regulatory reporting. Ler mais