Tags: conversational shopping

Google is expanding its AI Mode search with new conversational shopping capabilities powered by Gemini. Users in the United States will soon be able to ask complex product questions and receive generated guides, tables, and recommendations. The rollout also includes sponsored shopping content, mirroring traditional search ads, while the Gemini app currently offers ad‑free results. Additionally, Google is testing an "agentic checkout" feature that can alert shoppers when a product hits a target price and enable automatic purchases via Google Pay at select retailers. The updates arrive ahead of the holiday shopping season. Lire la suite

Walmart and OpenAI have introduced Instant Checkout, a new feature that lets shoppers complete purchases through ChatGPT conversations. The AI accesses Walmart's catalog to confirm orders and handles payment via existing checkout infrastructure. Executives say the service aims to simplify everyday buying and position both companies ahead of rivals in conversational commerce. The integration builds on Walmart’s existing AI tools and expands OpenAI’s e‑commerce capabilities beyond smaller merchants. Lire la suite

Google announced enhancements to AI Mode in Search, adding visual‑based answers that let users see images directly within the AI tab. The update builds on Google Lens technology, letting users request design inspiration, refine image results, and upload photos for search. Shopping queries now accept natural‑language descriptions, delivering retailer links without manual filters. The changes aim to keep Google competitive with AI‑driven rivals and to shift search toward intent‑based interactions while maintaining traffic quality for publishers. Lire la suite

OpenAI has introduced an Instant Checkout feature that lets ChatGPT users buy directly from U.S.-based Etsy sellers within the chat interface. The tool displays product details, prices and reviews, and allows users to confirm orders, shipping and payment without leaving the conversation. OpenAI says the feature will soon expand to more than one million Shopify merchants and will operate on a small fee model for completed purchases. The company also plans to open source the underlying Agentic Commerce Protocol, built with Stripe, to enable broader integration of AI‑driven checkout experiences. Lire la suite