Etiquetas: AI shopping

Google has expanded its Gemini AI assistant into retail by partnering with Gap Inc., allowing users to browse and purchase items from Gap’s brands directly within the chatbot using Google Pay and the Universal Commerce Protocol. At the same time, OpenAI is stepping back from its built-in checkout feature in ChatGPT, focusing instead on improving product displays, side‑by‑side comparisons, and overall relevance. The move reflects a broader trend of retailers and AI developers experimenting with conversational commerce while reassessing what shopping experiences resonate with users. Leer más

Amazon has blocked OpenAI's ChatGPT from accessing its site, preventing the AI's new Shopping Research agent from scraping product pages, prices, and reviews. The move underscores a clash between the dominant retailer and emerging AI shopping tools that could reshape how consumers discover and purchase items online. Industry observers note the decision may force brands to adapt their sites for AI visibility, while competitors see an opening to challenge Amazon's market dominance. Leer más

OpenAI and Perplexity have each introduced AI‑driven shopping tools that integrate into their existing chatbots, allowing users to ask for product recommendations, share photos, and receive tailored suggestions. The features are similar, with OpenAI prompting queries like a "new laptop suitable for gaming under $1000 with a screen over 15 inches" and Perplexity emphasizing memory‑based personalization. Industry observers note that while the big players gain early retail partnerships, specialized AI shopping startups argue that domain‑specific data and curated product catalogs give them an edge over general‑purpose models. Leer más

Amazon has issued a cease‑and‑desist letter to AI startup Perplexity, demanding that its Comet browser stop making purchases on Amazon. Amazon argues the agent violates its terms of service, degrades the shopping experience and creates privacy risks. Perplexity counters that the tool acts as a user‑directed agent and labels Amazon’s demands as bullying. The dispute highlights growing tensions over third‑party AI agents that automate ecommerce transactions and raises questions about how platform rules will apply to emerging AI‑driven services. Leer más

Amazon has demanded that Perplexity stop allowing its Comet AI browser to purchase items on the retailer’s site, labeling the feature a degraded shopping experience. Perplexity responded by accusing Amazon of bullying and citing an aggressive legal threat, arguing that the AI‑driven tool could make shopping easier and boost sales. The dispute highlights differing views on third‑party AI agents in e‑commerce, with Amazon’s leadership emphasizing selective partnerships while Perplexity defends its agentic technology as a legitimate personal shopper. Leer más

OpenAI’s new Instant Checkout lets users buy products directly within ChatGPT, but early adopters report limited functionality, confusing availability, and a lack of true purchasing capability. While the feature is tied to partners like Shopify and Etsy, it currently supports only single‑item purchases and often fails to display a buy button. Users also encounter mixed messages about which listings are eligible. The rollout coincides with a lawsuit from Ziff Davis alleging copyright infringement in OpenAI’s training data. Leer más

OpenAI’s ChatGPT recently introduced an Instant Checkout feature that promises to let users buy products directly within the chat interface. A tester attempted to purchase a specific lipstick using the new tool, only to encounter mixed messages and a lack of a functional buy button. Despite the partnership with platforms like Etsy and Shopify, the experience highlighted gaps in product eligibility, merchant support, and the overall reliability of the in‑chat purchasing flow. Leer más

PayPal announced new capabilities for its Honey browser extension that integrate with AI chatbots such as OpenAI’s ChatGPT. The features deliver product recommendations, real‑time pricing, merchant options and deal alerts directly within the chatbot experience. Honey also highlights retailers that the AI may have omitted, giving shoppers a broader view of options. Designed as an AI‑agnostic solution, the rollout begins with ChatGPT and fits into PayPal’s larger agentic commerce push, which includes a recent partnership with Google and other tools aimed at streamlining online buying. Leer más

TikTok is automatically adding shopping suggestions to videos filmed in war‑torn Gaza, linking items that match the clothing seen in the footage. The Verge reported that a clip of a Palestinian woman searching for family amid rubble was paired with dress recommendations from the platform’s new AI‑powered shop feature. The tool, which suggests products when users pause a video, is still in limited rollout and has drawn criticism for lacking clear guidelines about the types of content it is applied to. TikTok has not yet responded to requests for comment. Leer más

Amazon has introduced Lens Live, a new feature that lets iPhone users point their camera at any object and instantly see a carousel of similar products for purchase. The tool leverages artificial intelligence and is tied to Amazon’s Rufus assistant, which can answer follow‑up questions about items. Lens Live expands Amazon’s visual search capabilities, offering a direct path to buying without needing to type a description. The feature is currently available only on iOS, with no Android release date announced, and positions Amazon against rivals such as Google Lens and Pinterest’s camera tools. Leer más