Tags: customer support technology

AI Voice Startup Vapi Secures $500 Million Valuation After Winning Amazon Ring Contract

AI Voice Startup Vapi Secures $500 Million Valuation After Winning Amazon Ring Contract TechCrunch
Amazon Ring chose AI voice platform Vapi from a pool of more than 40 vendors to handle all inbound calls, a move that spurred a $50 million Series B round and pushed the startup’s valuation to roughly $500 million. The deal, led by Peak XV Partners and backed by Microsoft’s M12, Kleiner Perkins and Bessemer, marks a milestone for Vapi, whose technology now powers millions of daily calls for Ring and a roster of other enterprise customers. Read more